Withdrawal

Right of withdrawal

You are entitled to withdraw from this contract within thirty days, without stating any reasons. This does not apply if you do not belong to a member state of the European Union at the time the contract is concluded and if your sole place of residence and delivery address are outside the European Union at the time the contract is concluded.

The cancellation period is thirty days from the day on which you or a third party nominated by you, who is not the carrier, has taken possession of the goods or, if the order is for several items that are delivered separately, thirty days from the day on which you or a third party named by you, who is not the carrier, took possession of the last partial shipment or the last item.

To exercise your right of withdrawal, you must inform us (ragwear, c/o ITG GmbH Internationale Spedition und Logistik, Eichenstr. 2, 85445 Schwaig / Oberding, Germany, e-mail: support@ragwear.com) by means of a clear statement (e.g. a letter sent by post, fax or email) about your decision to cancel this contract. You may use the attached pro forma withdrawal notice for this purpose, although this is not mandatory.

To comply with the cancellation period, it is sufficient for you to send the notification to exercise your right of withdrawal before expiry of the cancellation period.


Consequences of cancelling your order:

If you choose to withdraw from this contract, we shall refund all payments which we have received from you without delay, including shipping costs (except for additional costs arising in the event of selecting a shipping method which is different from the most cost-efficient standard delivery offered by us), no later than thirty days from the date on which we have received the notice of withdrawal from this contract. The refund will be issued with the same payment method which you provided for the original transaction, unless otherwise explicitly agreed with you; under no circumstances will you be charged fees to process this refund. We may withhold the refund until the items have been returned to us, or until you have provided evidence that you have shipped the items, whichever takes place first.

You must hand over the goods to us immediately and in any event no later than thirty days from the day on which you inform us of withdrawal from this contract to us (ragwear, c / o ITG GmbH, Eichenstr. 2, 85445 Schwaig / Oberding, Germany). The deadline will be deemed to have been observed if you send the items before the thirty-day deadline has expired. We shall bear the cost of returning the items. You will only be liable for any diminished value of the goods if this loss in value is attributable to any use or handling of the goods which is not deemed necessary in order to verify the condition, features and functioning of the goods.

 


 

Model withdrawal form (in accordance with Appendix 2 to Art. 246a ยง 1 Para. 2 sentence 1 no.1 EGBGB [Introductory Law to the German Civil Code])

(If you would like to withdraw from the contract, please complete this form and send it back to us.)

 

- To ragwear, c / o ITG GmbH Internationale Spedition und Logistik, Eichenstr. 2, 85445 Schwaig / Oberding, Germany, email: support@ragwear.com:

I/we hereby give notice that I/we withdraw from my/our contract of purchase of the following goods

- ordered on (*)/received on (*)

- Customer(s) name(s)

- Customer(s) address(es)

- Customer signature (only required for notifications in paper form)

- Date

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(*) Delete as applicable.

 


We would like to point out that you can exercise your right of cancellation within the thirty days period by returning the goods using the return label attached to the shipment.

 

 

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